RANDOLPH AIR FORCE BASE, Texas –
A computer system upgrade will result in a temporary curtailment of services at the Randolph Medical Clinic through Monday.
The upgrade, a relocation of the Composite Health Care System's computer server operation system at Lackland Air Force Base, will limit clinic personnel's ability to see patients, process prescriptions or schedule appointments.
The only patients that will be seen at the clinic today are active-duty acute walk-ins, but only from 7:30-11 a.m. The clinic will be closed for training this afternoon and for Martin Luther King Jr. Day all day Monday.
The clinic's normal monthly training day, the fourth Wednesday of the month, was changed to today to coincide with the system upgrade in an effort to provide patients with greater access to care.
The clinic pharmacy's Audiocare and Tricare online call-in system for prescriptions is down until 6 a.m. Tuesday. Both the clinic and base exchange pharmacies are closed for training today and for Martin Luther King Jr. Day.
For up-to-date information, visit https://kx.afms.mil/randolph or search for "359th Medical Group" on Facebook or the Knowledge Exchange.