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JBSA News
NEWS | Aug. 30, 2021

Commissary, AAFES offer convenient new choices for customers

50nd Air Base Wing Public Affairs

Customers of the commissary and Army and Air Force Exchange Service food concessions at Joint Base San Antonio-Fort Sam Houston now have new choices to help make their lives a little easier and more convenient.

Whether it’s lunch or dinner, AAFES and DoorDash have teamed up to bring door-to-door meal delivery service, helping to serve up convenience service members and their families. The new service began at JBSA-Fort Sam Houston on Aug. 25.

“The Exchange is all in to strengthen the quality of life support at JBSA-Fort Sam Houston,” said Fort Sam Houston Exchange general manager Eddie Devlin. “We are looking forward to making food delivery a success as evaluation of opportunities to expand food delivery service to other installations continues.”

DoorDash will offer delivery from Fort Sam Houston Exchange restaurants including Charleys, Burger King, Subway (except Installation Management Command location), Popeyes, Taco Bell, Slim Chickens, Qdoba and Arby’s. Diners can place an order on doordash.com or via the DoorDash app for iOS or Android. 

On Sept. 7, the Fort Sam Houston commissary will debut the Defense Commissary Agency's online ordering and curbside pickup program called Commissary CLICK2GO. Commissary shoppers will now be able to get groceries without leaving the safety of their vehicles.

They now will be able to place their order online, select a pickup time and call the commissary when they arrive. Their commissary team will do all their shopping and, for a limited time, the $4.95 service fee has been waived.

“We’ve learned a lot about what our customers want during our initial 11-store rollout the past two years, and thanks to recent innovations to our e-commerce platform we’ve made tremendous service and user-interface improvements that customers expect in today’s retail environment,” said Bill Moore, director and CEO of the Defense Commissary Agency.

Information on how the service works and the rollout status is found on commissaries.com with dedicated sections such as “How CLICK2GO Works.” First-time customers will need to create an account.

“Commissary CLICK2GO builds on the vital benefit we deliver exclusively for our military community and their families,” Moore said. “With it, patrons can plan, order and pay for their purchases online and simply swing by the store to get them.”