NEWS | Aug. 6, 2021

Feedback Fridays

By Brig. Gen. Caroline M. Miller 502d Air Base Wing Commander

Feedback Fridays is a weekly forum that aims to connect the 502d Air Base Wing with members of the Joint Base San Antonio community. Questions are collected during commander’s calls, town hall meetings and throughout the week.

If you have a question or concern, please send an email to jbsapublicaffairs@gmail.com using the subject line “Feedback Fridays.” Questions will be further researched and published as information becomes available.

Q: Why don’t the pharmacies publish when they will be down in temporary situations, e.g. when there's a "stand down" or they are having unannounced training or technical issues? 

Many people, including retirees and others, drive in from off base, sometimes over long distances just to get refills or prescriptions. 

This is really unacceptable and whoever manages the communications for the JBSA-Randolph pharmacy should be removed. I hate spending time away from work let alone wasted time.

Thanks for letting me vent, but this is not the first time this has happened.

A: Pharmacies announce their closures on the 59th Medical Wing Facebook page at https://www.facebook.com/59mdw. Additional information can also be found at https://www.jbsa.mil/Resources/Medical/JBSA-Pharmacies/.

We are always looking for ways to continue to improve communication efforts, so if you have an idea, please feel free to let us know!

Q: Will Basic Military Training graduations be canceled again due to the rising number of COVID-19 cases in the San Antonio community?

My son is due to graduate from Basic Military Training in a couple of weeks and would hate to miss this milestone in his life. I know that any decision made is for the safety of your Airmen and as a proud parent, I appreciate that very much. 

A: Currently, there are no plans to have the Basic Military Training graduations canceled, but we will continue to have minimal guest invites with required vaccinations and mask wear.

We will also continue to virtually stream Basic Military Training graduation ceremonies on Thursdays at 9 a.m. to view BMT graduations visit the USAF Basic Military Training Facebook page at https://www.facebook.com/USAFBMTT or the Joint Base San Antonio Facebook page at https://www.facebook.com/JointBaseSanAntonio