NEWS | Nov. 23, 2020

Thanksgiving closures For San Antonio Military Health System facilities

By 59th Medical Wing Public Affairs 59th Medical Wing Public Affairs

On Thursday, Nov. 26, all Joint Base San Antonio-Lackland (Wilford Hall Ambulatory Surgical Center) and JBSA-Randolph Medical Treatment Facilities and pharmacies will be closed in observance of the Thanksgiving Holiday.

On Friday, Nov. 27, the WHASC and JBSA-Randolph Medical Treatment Facilities will have limited services available. The Primary Care Clinics (Family Practice, Internal Medicine, Pediatric, BHOP, Flight Medicine, and WOMC), as well as the Gateway Bulverde Family Practice Clinic (located at the intersection on Hwy 281 and Overlook Parkway), will remain open for same-day prescheduled appointments.  Limited specialty care clinics will be open for prescheduled appointments. Walk-in services will not be available.

On Friday, Nov. 27, WHASC and JBSA-Randolph main pharmacies will be open for same-day appointment services. The JBSA-Gateway Bulverde Pharmacy, JBSA-Lackland and JBSA-Randolph satellite pharmacies will be closed.  Consider bringing in prescriptions or ordering refills for pick up prior to Nov. 23, since the week of a holiday is usually extremely busy and results in longer than normal wait times.

San Antonio Military Health System's COVID-19 screening and testing sites will adjust hours of operation to the following:

  • BAMC's site, located in the first floor parking garage, will be closed Nov. 26-27.
  • JBSA-Lackland's site, located in the first floor parking garage, will be closed Nov. 26-27.
  • JBSA-Randolph's site at the Randolph clinic, will be closed Nov. 26-27.

For medical emergencies, dial 911 or visit the nearest emergency department. As a reminder, the WHASC Family Emergency Center at JBSA-Lackland and Brooke Army Medical Center Emergency Departments are open 24 hours/day.

For non-urgent medical questions, the Nurse Advice Line offers nursing advice by phone, chat, or video and can be reached at 1-800-TRICARE (874-2273). Non-active duty patients can visit the nearest Urgent Care Center, without a referral, for urgent medical concerns.