An official website of the United States government
Here's how you know
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

Home : News : News
NEWS | July 3, 2020

Feedback Fridays

By Brig. Gen. Caroline M. Miller 502d Air Base Wing Commander

Feedback Fridays is a weekly forum that aims to connect the 502d Air Base Wing with members of the Joint Base San Antonio community. Questions are collected during commander’s calls, town hall meetings and throughout the week.

If you have a question or concern, please send an email to using the subject line “Feedback Fridays.” Questions will be further researched and published as information becomes available.

Q. Does the City of San Antonio Mayor’s “stay home” alert change the posturing of the installation?

A. Joint Base San Antonio transitioned to HPCON, or Health Protection Condition, CHARLIE to help reduce community spread, better protect the health of our people and continue the vital missions we conduct.

There is no further change in the posturing of the installation, and please see the guidance memo issued June 26 for more information at

JBSA will continue to monitor and follow the guidance and recommendations of our city and regional community leaders. The transition to HPCON CHARLIE reiterates Mayor Ron Nirenberg’s emphasis to remain vigilant.

The spread of the virus is not the result of any one thing, so it is incumbent on all of us to do our part by patronizing businesses responsibly, using virtual and online means to communicate, practicing physical distancing, wearing face masks, and following public health measures.

Q. I am an instructor stationed at Hurlburt Field, Florida, and am currently scheduled for temporary duty, or TDY, assignment to Joint Base San Antonio to teach at our Det. 1 at JBSA-Lackland. Our teaching dates are July 13-24.

We have an approved Exception to Policy for the TDY; however, I have not made any plans yet because we do not know if we are going to be asked to quarantine coming from Florida.

I also have to ask Hurlburt Field if they want us to quarantine coming back from San Antonio as we have a class starting in August.

So from the JBSA front, would I be required to arrive San Antonio 14 days prior to July 13 in order to observe a quarantine?

A. Yes, with your circumstance you will need to quarantine for 14 days prior to the start of your training.

Members traveling to or from an installation that the DOD has marked as red require a 14-day quarantine as is the case for you.

In general, travel to specific installations, states, territories, and countries will be based on the verified capability for service members and dependents to conduct safe travel and reception.

Unrestricted travel may resume when the criteria for states/territories/host nations and installations are met for both the gaining (destination) and losing (origin) locations.

Q. With all the wild weather going on, I would like to suggest carports at the unaccompanied dorms. Our vehicles sit outside in all of the elements with no protection at all.

A couple of years back when I first got here, we had a pretty bad hailstorm and I had multiple dime-sized dents on my vehicle. Please consider my suggestion. Thank you.

A. Thank you for sharing your idea regarding this community enhancement initiative.

At this point in time, we are experiencing a constrained environment with regards to our JBSA Civil Engineer funding. Based on current Air Force policy, we are strongly encouraged to sustain our existing facilities before we consider constructing new facilities such as carports.

For example, we are concentrating on prioritizing and repairing existing infrastructure systems such as roofs, roads and air conditioning systems.

While many of us agree that providing an amenity such as covered parking for the dorms would be valued improvement, in our current constrained funding environment, we need to continue to sustain our existing infrastructure before we can consider providing these types of facility improvements.

Q. Will the pools be opening for lap swimming this summer?

A. Under current conditions, pools are operating at limited capacity.

Lap swimming hours at the JBSA-Fort Sam Houston pool are from 5:15-11:30 a.m., Monday, Wednesday and Friday; and 6:30-11:30 a.m., Tuesday and Thursday.

At JBSA-Lackland’s Warhawk pool, lap swimming is from 10 a.m. to noon Wednesday and Friday.

At the JBSA-Randolph’s South Pool, lap swimming is from 8 a.m. to 7 p.m. Monday through Friday.

For more information on JBSA pools, call JBSA-Fort Sam Houston, 210-221-4887; JBSA-Lackland, 210-671-3445; or JBSA-Randolph, 210-652-5142, option 2.