JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas –
Brooke Army Medical Center implemented a COVID-19 drive-thru screening process March 17 to help identify people with COVID-19 indicators before they enter the hospital, reducing the health risk to our beneficiaries, visitors, staff and family members.
As people proceed through the gate, they will first see signage requesting you self-screen for COVID-19 indicators, which include fever, cough or shortness of breath; recent travel; or contact with someone with COVID-19.
If a person has any of these indicators, they will be directed via personnel and signage to Parking Lot C, where medical personnel will determine if they need further evaluation or if they should proceed home for self-care.
This screening area is for patients and personnel who have self-evaluated and fit the criteria for further evaluation by a medical professional. If you do not meet any of the criteria listed above, you do not need to enter the screening area and may proceed directly to your appointment or duty location.
Keep in mind that we have closed all but the Bed Tower, Medical Mall and Garden entrances to better direct our patients and enhance safety. The ED triage entrance remains open for emergency patients only.
If you are feeling ill, the best course of action is to call in before coming in to reduce the risk to yourself and others. Beneficiaries can contact the Nurse Advice Line at MHSNurseAdviceLine.com for a web or video chat, or call 1-800-TRICARE (874-2273), option 1. Beneficiaries also can call the Consult Appointment Management Office (CAMO) at 210-916-9900, which can offer in-person appointments or even virtual appointments from your own home.
For staff members, if you or your family members are feeling sick, please stay home and contact your supervisor or chain of command for further direction.
BAMC will continue to take proactive steps, working alongside our military and community partners, to both contain the spread and mitigate the impact of the virus, while maintaining our vital military healthcare and readiness missions.