Home : News : News
JBSA News

JBSA-Fort Sam Houston Joint Personnel Processing Center relocates for renovation starting May 1

By Steve Elliott | 502nd Air Base Wing Public Affairs | April 23, 2019

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas —

The Joint Personnel Processing Center at Joint Base San Antonio-Fort Sam Houston, currently located at building 2263, will relocate from May 1, 2019, to Sept. 30, 2020 for a scheduled renovation.

 

"As JBSA-Fort Sam Houston looks into the future of installation support and customer service, this renovation will greatly enhance the quality of customer support we provide to Soldiers, Sailors, Airmen, Marines, Coast Guardsmen, Department of Defense civilians, veterans, retirees and family members far into the future," said Russell Hayes, 802nd Force Support Squadron.

 

“We apologize in advance for any inconvenience and hope to make this transition as smooth and possible,” Hayes added. “As we start the transition from one facility to the other, we ask for patience, as there will be some delays in customer services.”

 

The ID card facility transitioned April 19 and is fully functional as of April 22 in the new facility.  During that transistion day, ID card services will not be available in building 2263, but will be available at the Academic Support Building, Brooke Army Medical Center and at both JBSA-Randolph and JBSA-Lackland locations.

 

Below is the schedule of moves and the start date for when that particular section will be fully operational in the new facility.

 

Function/Office                                            Transition Period                              Operational

Army Reassignments Branch                      March 29-April 12                             April 15

Army Transition Branch                               March 29-April 12                             April 15

In/Out Processing                                        March 29-April 12                             April 15
Army Records Branch                                 March 29-April 12                             April 15

Onward To Opportunity                               March 29-April 12                             April 15

DFAS                                                           March 29-April 12                             April 22

Navy PSD                                                    March 29-April 12                             April 29

AF MPS                                                       March 29-April 12                             April 29

Transportation                                             April 8-19                                          April 22

Retirement Services/PH/TEX VET              April 15-19                                        April 22

Passports                                                    April 15-19                                        April 29

ID Cards                                                      April 19                                             April 22

Air Force/Army Military Pay                        April 22-26                                        April 29

Air Force Civilian Personnel                       April 22-26                                        April 29

Air Force Non-Appropriated Funds            April 22-26                                        April 29

 

The Temporary Joint Personnel Processing Center, or TJPPC, is located at 2400 Jessup Road, Suite 100, next to the U.S. Army Installation Management Command Academy.