Entering JBSA

The visitor control centers at Walters Street and BAMC are slated to undergo construction to install ballistic glass on the customer service countertops from May 20 to Nov. 28. These projects will be offset, with Walters VCC occurring first. During installation, services will be moved to a temporary trailer located outside of each facility. Service hours will not be affected, however this is expected to cause delays in customer service wait times, so please plan accordingly. The VCC supervisors will monitor wait times and, if necessary, divert customers to alternate locations. Walters VCC: May 20, through mid-August; currently, wait times average between 15 to 30 minutes, with graduation days extending to an hour. Please plan for longer wait time during this construction. BAMC VCC: mid-August through Nov. 28; currently, wait times vary between 45 minutes to 1.5 hours. Please plan for longer wait times during this construction.

Currently, installation entry control points are operating under normal entry and visitor procedures. At least one Department of Defense ID card will be checked per vehicle, unless after 10 p.m.

Between 10 p.m. and 5 a.m., all vehicle passengers must have Department of Defense identification or a Defense Biometric Identification System (DBIDS) identification card or pass. 

Security Forces may check any and all ID cards at any time. Personnel with authorized credentials allowing them escort privileges may escort non-ID card-holding personnel in their same vehicle between 5 a.m. and 10 p.m. 

Escorts are required to remain with and maintain control of their visitors at all times while on the installation. A visitor pass is required if the escorting individual is not going to remain with the visitor at all times.

In an effort to ease morning commuter traffic at JBSA-Randolph, Security Forces will open an additional traffic lane on a trial basis. The JBSA-Randolph South Gate will have two inbound only lanes from 6 to 8 a.m. Mondays through Fridays. There will be no outbound lane at this gate during this time. 

***All 24/7 gates except JBSA-Fort Sam Houston SAMMC/I-35 gate can issue visitor passes when all Visitor Control Centers are closed***

JBSA-Fort Sam Houston Gate Hours

BAMC Beach Gate: 6 a.m. - 6 p.m., Monday - Friday
BAMC/I-35 Commercial Gate: 6 a.m. - 1 p.m., Monday - Friday
BAMC/I-35: 24/7
BAMC/I-35 VCC: 24/7
Harry Wurzbach East: 24/7
Harry Wurzbach West Gate: CLOSED
Jadwin Commercial Gate: 6 a.m. - 1 p.m., Monday - Friday
JBSA-Camp Bullis: 24/7
New Braunfels Gate: 6 a.m. - 8 a.m. (two lanes inbound only), 8 a.m. - 6 p.m. (inbound & outbound), Monday - Friday
Quadrangle Pedestrian Portal: 24/7 for members with registered Common Access Card. CACs can be registered at BDOC. 
Quadrangle Pedestrian Gate: CLOSED, unless the Portal is inoperative/6 a.m. to 6 p.m., Monday-Friday
Schofield: 6 a.m. - 6 p.m., Monday-Friday
Walters Gate: 24/7
Walters VCC: 6 a.m. - 5 p.m., Monday - Friday
Wilson Gate: CLOSED
Winans Gate: 6 a.m. - 9 p.m., Monday - Friday; 6 a.m. - 6 p.m., Saturday-Sunday

Normal Hours: JBSA-Camp Bullis, Harry Wurzbach East, BAMC I-35, BAMC I-35 VCC, Walters, Winans, Quadrangle Pedestrian Portal
Closed: Walters VCC, Jadwin Commercial, BAMC Beach, BAMC/I-35 commercial, New Braunfels, Schofield, Quadrangle Pedestrian Gate

Normal Hours: JBSA-Camp Bullis, Harry Wurzbach East, BAMC I-35, BAMC I-35 VCC, Walters, Winans, Quadrangle Pedestrian Portal
Closed: Walters VCC, Jadwin Commercial, BAMC Beach, BAMC/I-35 commercial, New Braunfels, Schofield, Quadrangle Pedestrian Gate

Click here for a map of the JBSA-Fort Sam Houston gates.

Click here for a map of the JBSA-Camp Bullis gates.

JBSA-Lackland Gate Hours
JBSA-Chapman Training Annex: 24/7
Luke East: 24/7
Luke East VCC: 24/7
Luke West Gate: CLOSED
McMullen Gate: 24/7
Security Hill Gate:  Monday-Friday, 6 a.m.to 6 p.m. 
Selfridge East Gate: Monday-Friday, 5 a.m. to 8 a.m.
Selfridge West Gate: Monday, Tuesday, Thursday & Friday, 5-8 a.m. & 3-5 p.m. (outbound only); Wednesday only: 5 a.m.to 5 p.m. (inbound and outbound)
Valley Hi Gate: 24/7
Growdon Gate / Commercial: 5 a.m. to 5 p.m. daily
Normal Hours: JBSA-Chapman Training Annex, Luke East, Valley Hi, Luke East VCC
Closed: Security Hill, Selfridge West, Selfridge East
Growdon Gate/Commercial is closed on federal holidays and open on AETC family days.
Click HERE for a map of the JBSA-Lackland gates.
JBSA-Randolph Gate Hours

East Gate: 6-8 a.m. inbound only, Monday-Thursday; 3-5 p.m., outbound only, Monday-Thursday
Lindsey Gate: 24/7
Lindsey VCC: 7 a.m. to 4 p.m., Monday-Friday
South Gate / Commercial: 6 a.m. to 6.p.m., Monday-Friday. TWO LANES INBOUND ONLY from 6-8 a.m. Monday-Friday
West Gate: Inbound, 6 a.m. to 2 p.m.; Outbound, 6 a.m. to 6 p.m., Monday-Friday

Normal Hours: Lindsey Gate
Closed: East, West, South

Click HERE for a map of the JBSA-Randolph gates.

JBSA Visitor Information
VCC Customer Priority
  1. Patients with appointments
  2. Contractors with active contracts
  3. All others

If you have any issues or concerns regarding installation access, please contact your respective Base Defense Operations Center. 

Base Defense Operations Centers:
JBSA-Camp Bullis and JBSA-Fort Sam Houston: 210-221-2244
JBSA-Lackland: 210-671-2018
JBSA-Randolph: 210-652-5700