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A group of people wearing camouflage military uniforms sits in an auditorium and listens as a woman in business attire stands at the front. A projection screen at the front of the room displays training slides.
250716-F-QY777-1046.JPG Photo By: Air Force Senior Airman Keira Rossman

N/a - Kelly Smith, program manager for military community and family policy at Military OneSource, briefs joint service members on call-handling procedures during Permanent Change of Station Joint Task Force call center training at Scott Air Force Base, Ill., July 16, 2025. The training prepared service members to support PCS-related inquiries, including complex household goods issues and emphasized clear, empathetic communication in support of military families.


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