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Patient appointment booking office achieves post-pandemic milestone
230717-D-HZ730-2639.JPG Photo By: Jason W. Edwards

SAN ANTONIO, Texas - Maurice Allen, deputy director of the San Antonio Market Consult and Appointment Booking Management Office, and Craig Johnson, appointing and consult supervisor, meet to review data at the CAMO office in San Antonio, Texas, July 17, 2023. CAMO provides primary and specialty care appointing and referral management services to more than 255,000 eligible beneficiaries across the region. In the past year, CAMO has decreased patient hold times from over an hour to, most recently, an average of less than 30 seconds.


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