As a field activity of the Defense Logistics Agency, DLA
Document Services has been serving the Department of Defense for more than 60
years. While some refer to the organization as the DoD's printer, it offers
much more than that basic description implies.
DLA Document Services provides printing and copying at many
installations around the world. However, its core services reflect its mission
to transform the DoD from high volume print and duplication to lower volume
print on-demand and the use of on-line documents, electronic content and
records management. In other words, DLA
Document Services enables customers to increase functionality of their
documents, while lowering costs.
Core capabilities include the conversion of hardcopy
documents and media to standard digital formats, building libraries of digital
content with online access and the provision of networked multifunctional
devices that print, copy, scan and fax in customer workspaces.
DLA Document Services provides scanning and conversion
services for all types of documents. Skilled technicians scan documents of any
size, from business cards to large format engineering drawings, and convert
them to a host of digital formats. DLA Document Services has converted, and
indexed for easy search and retrieval, over one-half billion images to
customer-specified digital formats.
DLA Document Services’ Electronic Document Management
program is a service to build digital libraries of documents with online
access. EDM solutions are DoD 5015.2 records management compliant and enhance
business processes by providing advanced content lifecycle management and
workflow functionality. One example, the Electronic Document Management
Service, assists DLA Distribution sites worldwide with digital capture,
processing, management and storage for millions of shipping documents.
DLA Document Services is also one of the government’s
largest providers of office document equipment solutions. Its Equipment
Management Solutions program provides networked MFDs that print, scan, copy and
fax all in one compact system. With its leveraged buying power and
all-inclusive flat rate pricing, DLA Document Services provides the best value
solutions at the lowest possible cost. DLA Document Services currently manage
more than 34,000 devices DOD-wide.
The organization’s EMS equipment assessment program helps
agencies eliminate and consolidate costly single-function, desktop devices and
replaces them with networked MFDs. Assessments are a value-added service that
benchmark existing device inventory and operating costs, identify the
organization’s document equipment needs and deliver a set of recommendations on
the optimal rightsizing mix of equipment. On average, assessments identify an
annual savings potential of 25-30 percent for customers, while increasing
capacity and capability.
DLA Document Services is co-located with customers at over
150 production facilities, primarily located on U.S. military installations
around the world. The organization also
has a facility in the Pentagon, in support of DoD senior leadership, and in the
White House, serving as the document solutions provider to the President of the
United States. For example, each year DLA Document Services produces the
booklet containing the script of the president’s State of the Union speech to
Congress. It is provided for duplication within just a few hours of the
president’s address.
With the production of many sensitive and classified
documents, DLA Document Services places a great amount of focus on
security. All employees have background
checks that qualify them for security clearances and are well versed in
security procedures. Information
Assurance, the security of networks and systems, is a major thrust for the
organization – ensuring protection of customer’s documents.
Whether it is printed or digital media, DLA Document
Services is counted on as the trusted document solutions provider to the
President of the United States, the DoD, other Executive Branch Federal
agencies and the American service men and women stationed around the world.
For more information about DLA Document Services products
and services, visit http://www.documentservices.dla.mil or call/visit the Joint
Base San Antonio-Fort Sam Houston facility at 221-3317, located at 2216 Engine
House St., Suite 17.