Joint Base San Antonio

 
Mental and Behavioral Health Services

                       

Open to all qualified individuals associated with Joint Base San Antonio, the San Antonio Military Medical Health System offers a wide range of mental and behavioral health services through the Brooke Army Medical Center and Wilford Hall Ambulatory Surgical Center. Learn more about these services here.

WHASC Mental Health
Location: Wilford Hall Ambulatory Surgical Center, 4th Floor, Room #4C19

Address: 2200 Bergquist Dr., Suite 1, Lackland AFB, TX 78236

Hours of Operation: 0730 - 1630, Monday - Friday; Thursday, 0730 - 1630

Walk-in Hours: 0730-1630, Monday-Friday

Phone: (210) 292-7361

POC: 59 MHF

Click here to go to the
WHASC main website and here for the WHASC Mental Health Department

 
Walk-in Appointments (seen in order of clinical priority)



Walk-in Appointments/Triage 0730-1630 Monday-Friday



- Fill out short assessment form; briefly meet with technician, and then the triage provider. This service is to address immediate safety concerns and is short. You will then be given an appointment specific to your mental health needs.

- Mental health emergencies that CANNOT WAIT: Report to SAMMC or closest ER or call 911



New Patient Evaluations

- Due to high volume of patients, to prevent wait times up to 3 - 4 hoursit is recommended you download new patient forms and bring completed forms to your appointment.

- "
Click here" for New Patient Questionnaire

- "
Click here" for Privacy Act Statement/Health Care Records.

- "
Click here" for Behavioral Health Outpatient Services Informed Consent/Patient Information Sheet.



Deployment, PCS, security & job-related clearances

- Please contact clinic to order outpatient record which is needed for clearances. (Records can take up to 5 duty days to receive. Please give us as much notice as possible.)

- Please bring all documentation pertaining to clearance to the clinic for review prior to your appointment.

- PCS- Security- Deployment- Re-training- cross training

- Please call 210-292-7361 to schedule your one time Spec appointment with a provider for your clearance. 
Services



Walk-in Appointments/Triage

- All below services are rendered to established patients. To initiate care in the Mental Health Clinic, you must walk-in from 730-1630, Monday-Friday.



Groups

- All groups require a referral from a mental health provider (excludes PTSD ed. Group)

- Emotions Management Group, 3 sessions Monday 1300-1430

- Emotions Management Process Group Tuesday 1200-1330

- Disordered eating Group, 4 sessions Monday 1300-1400

- PTSD Education Group (open to all Tricare beneficiaries) 1st and 2nd Wednesday 1500-1630

- ADHD Group 1st and 3rd Tuesdays 0900-1000



Clearances

- Fit for duty- Consult put in by PCM, 433rd staff, or coast guard staff. Physical Evaluation Board Liaison Officer (PEBLO) books next available appointment trough case manager.

- MEB- Patient contacted by PEBLO after consult received and booked for next available one-time appointment through case manager.

- TDRL- Patient contacted by PEBLO after consult received and booked for next available one-time appointment through case manager 30 days out due to members being out of state.

- Security Clearances/PCS/Deployment Clearances/ Job related clearances as above.



Counseling

- Post Deployment/Readjustment Counseling

- Individual Therapy

- Medication Management

- Through referral from either PCM or mental health
BAMC Mental Health

BAMC Department of Behavioral Medicine (DBM)
 
Phone:
(210) 916-1600, Press 1 for Outpatient Service

Website:
http://www.bamc.amedd.army.mil/departments/behavioral/
Visit the website for clinics, locations, hours, and more information
Click on emblem to visit the main BAMC page.
 
The Department of Behavioral Medicine offers a wide variety of outpatient, inpatient, and referral services.

For outpatient services to include adult outpatient, trainee/student services, Child and Family Behavioral Health Services, and Marital and Family Services, click here.

For behavioral health referral services to include, intensive outpatient, neuropsychology, and clinical health psychology,click here.

For information on inpatient services, click here.

For additional local and national resources, click here.

Commanders and leaders, click here for information regarding Command Directed Behavioral Health Evaluations (CDBHE) and Protected Health Information (PHI). 

Behavior Health Evaluation Decision Tree for Leaders click here

Command Directed Behavioral Health Evaluation (CDBHE) Request for click here.




Mission

Provide comprehensive quality behavioral healthcare to patients through individualized and evidenced-based care. Build strategic partnerships that enhance continuity of care, capacity, and resilience.

    

 

Vision
Lead the way in patient care through compassion, availability, and advocacy.

           
Services Overview

JBSA-Fort Sam Houston

4178 Petroleum Dr.
Bldg. 3528R

Phone:

210-539-9589

Hours:

7:30 a.m.-4:30 p.m. Mon-Fri


JBSA-Lackland


2200 Berquist Dr., Suite 1
Bldg. 4550

Phone:

210-292-7361

Hours:

7:30 a.m.-4:30 p.m. Mon-Fri

Thursday
7:30 a.m.-5 p.m. Thurs

Walk-in Hours:
7:30 a.m.-noon

JBSA-Randolph

1985 1st Street West
Bldg. 860

Phone:

210-652-2448

Hours:

7:30 a.m.-4:30 p.m. Mon-Fri

(Closed on all Federal holidays)

Services include: 

Patient evaluations, walk in appointments, emotions managment class, emotions management process group, eating disorder group, post deployment/readjustment counseling, individual therapy and medication management.
Helpful Resources:

Military OnceSource Wounded Warrior Resource Call Center: (800) 342-9647

Suicide Prevention Hotline: (800) 273-TALK (8255)

National Institute of Mental Health

AfterDeployment.org

Real Warriors: Resilience, Recovery, Reintegration