Joint Base San Antonio-Fort Sam Houston, TX –
Brooke Army Medical Center has implemented several changes
to make it easier for TRICARE beneficiaries to access care during times and at
locations more convenient to them.
These changes include extended appointment hours, outpatient
physical therapy services and a new drive-through pharmacy.
“We are working hard to make primary care easier to access
for our patients to include expanded hours, integration with physical therapy,
and making pharmacy services more available,” said Army Col. Kevin Moore,
Department of Family and Community Medicine chief. “It’s important that we move military
medicine into the places where our patients live in a way that offers
convenience.”
The Schertz Medical Home, Capt. Jennifer M. Moreno Primary
Care Clinic and Westover Medical Home are now offering extended appointment
hours, Monday through Thursday 7:30 a.m. to 7:30 p.m. Friday hours will remain
7:30 a.m. to 4:30 p.m.
Extended outpatient physical therapy hours within the Capt.
Jennifer M. Moreno Clinic began Feb. 1. Two physical therapists and two
physical therapy assistants are available by appointment from 4:30 p.m. to 7:30
p.m. Monday through Thursday, mirroring the expanded primary care clinic hours.
Outpatient physical therapy services also began at Schertz Medical Home Feb.
18.
The Westover Medical Home will gain a 5,000-square-foot
physical therapy clinic with an estimated opening date in summer of 2016.
“We are opening a Westover Medical Home physical therapy
clinic to bring physical therapy services closer to our beneficiaries and make
access easier,” said Army Col. David Duplessis, Department of Rehabilitation
Medicine chief. “Our goal is to make accessing physical therapy as convenient
as possible for all of our patients.”
For added convenience, the Westover Medical Home
drive-through pharmacy is now open 8 a.m. to 7 p.m. Monday through Thursday and
8 a.m. to 4 p.m. Friday, allowing TRICARE beneficiaries to pick up their
prescriptions without leaving their vehicle.
“We understand that demanding schedules of service members,
their families and retirees sometimes prevent them from seeing their primary
care provider during standard clinic hours,” said Army Capt. Camille Betito,
Department of Family and Community Medicine operations officer.
“Extended clinic hours provide our patients the opportunity
to have better access and convenience to the health care they need and
deserve.”