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Community Services Mall provides one-stop shopping

By Robert Goetz | 502nd Air Base Wing Public Affairs | Nov. 24, 2017


Members of the Joint Base San Antonio community have a one-stop shop where they can prepare for their leisure-time activities, from buying theme park tickets to renting equipment for their weekend chores.

The Community Services Mall, located in building 895 on J Street West at JBSA-Randolph, houses arts and crafts; information, tickets and travel; and outdoor recreation.


“The Community Services Mall gives people the opportunity to accomplish more than one thing when they come here,” said MariAnne Clark, CSM director. “They can purchase their theme park tickets, rent equipment for the weekend, sign up for pool passes, place their vehicles on the resale lot and get their mementos framed, all with one visit.”


The mall underwent a transformation in 2012, when the three services were consolidated in one location, maximizing the use of the facility.


The consolidation of services also resulted in staff and management efficiencies, Clark said.


“The other ITTs and ODRs in JBSA have staff that only work ITT or ODR,” she said. “My staff does both as we have both activities combined under one roof with one manager versus separate staff with separate managers.”


The CSM’s staff assists customers with ticket sales to theme parks – Disneyland, Disney World, Six Flags, SeaWorld and other local attractions, Clark said.


"Our frame shop produces outstanding work and does custom-type framing; there are a lot of different framing options available,” she said. “We also have a wide variety of rental equipment from lawn mowers, party items and camping equipment to water sports and towable recreational trailers.”


The CSM controls both south and center pools at JBSA-Randolph and signs up people for swim lessons and pool passes. It also has recreational vehicle storage spaces for rent and a parking lot dedicated for vehicle resale.


Eberle Park on the east side of JBSA-Randolph is also available to the community, Clark said. The park is reserved through CSM for daily use, and a new playground and swinging area was just finished.


The mall’s hours of operation are 9 a.m. to 5 p.m. Monday-Friday.

For more information, call 652-5142. Option 1 is for ITT, option 2 for ODR and option 3 for framing.